Privacy Policy

Phrozen Cave Software ("we," "us," or "our") operates the website phrozencavesoftware.com and publishes mobile applications and games available through the Google Play Store and other platforms (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

Please read this policy carefully. By using our Services, you agree to the practices described herein. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide when you:

• Contact us via email or a contact form
• Create an account within one of our applications
• Participate in surveys, promotions, or feedback requests
• Submit a support request or bug report

This may include your name, email address, and any other information you choose to provide.

1.2 Information Collected Automatically

When you use our applications or visit our website, certain information may be collected automatically, including:

• Device information: device model, operating system version, unique device identifiers
• Usage data: app features accessed, session duration, crash logs, and performance data
• Network information: IP address, browser type, referring URL, and general location (city/region level)

1.3 Third-Party Services

Our applications may use third-party services that collect information. These may include:

• Google Play Services — for app distribution and licensing
• Google Analytics / Firebase Analytics — for usage analytics and crash reporting
• AdMob or other ad networks — for serving advertisements (in free, ad-supported apps)

Each third-party service operates under its own privacy policy. We encourage you to review their policies.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Improve, personalize, and expand our applications
• Understand how users interact with our Services
• Respond to your inquiries and provide customer support
• Send you updates, notifications, or promotional materials (only with your consent, and you may opt out at any time)
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service providers: trusted third parties that assist us in operating our Services (e.g., analytics, hosting, email delivery), bound by confidentiality obligations
• Legal requirements: when required by law, regulation, legal process, or governmental request
• Protection of rights: when necessary to enforce our Terms and Conditions, protect our rights, privacy, safety, or property, or that of our users or the public
• Business transfers: in connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Anonymized or aggregated data that can no longer identify you may be retained indefinitely for analytical purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child under 13 has provided us with personal data, please contact us immediately.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request data portability

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. International Users

Our Services are operated from the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Phrozen Cave Software
Email: developer@phrozencavesoftware.com
Website: phrozencavesoftware.com